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Founded in 2001 and located in the San Francisco Bay Area, Communique has built over 45 panels and over 1000 online surveys and other online research projects.

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Best practices

 

The professional research staff of Communique Partners have decades of experience developing robust online and offline market intelligence programs for F2000 companies as well as for web savvy market research and consulting firms.

We have built panels in a wide variety of markets and industries. Over the years our staff has gained valuable hands on experience on best practices of Internet based research.

In an effort to share share our knowledge, we have compiled a summary of best practices in internet based research, which you are welcome to download by clicking on the link below. » Download online research best practices here

 

» More questions? Download a summary of our most frequently asked questions.

 

 

 

About our company

 

Communique Partners is a market intelligence firm that helps senior corporate, research, government and educational leaders listen to the voice of customers and stakeholders in making better decisions. We build and manage Web-based customer and industry panels and execute surveys, discussion forums and focus groups to quickly and affordably get actionable intelligence.


Why work with us? Some key differences

 

We bring the experience and support you need to maximize your panel strategy or online research program and the insight derived from it. There are, however, several key advantages we bring beyond the necessary competencies needed to set up and manage effective panel programs. These advantages include:

 

Lower costs: Because of our size and approach we can provide hourly rates and panel management costs that are considerably below our competitors while still ensuring the undivided attention from your assigned highly experienced project director and senior partners.

 

A Communities not just panels approach: Our panels are designed to maximize in- sight but they also encourage continual dialogues with and among participants, which tends to provide unfettered actionable information. Our portals include forum, blogs and resource buttons that keep members engaged and providing feedback on a continuing basis thus maximizing the potential of the group to provide actionable insight.

 

Effective panel management: Our approach concentrates on maintaining a healthy, engaged panel through retention strategies that include on-going communication with the required tools and support they need to participate. We reward members with tangible incentives all conveying a sense of importance as trusted advisors.

 

Innovative exercises for members: We provide highly creative and engaging Flash based questionnaires and feedback interfaces that are fun and easy to complete and, importantly, make people want to participate.

 

Qualitative research: With us you will have access to perfected qualitative techniques including the latest online focus group technology and moderated forums. Our qual/quant techniques can compress an online qualitative exercise then quickly deploy a survey that quantifies the front-end issues discovered in the qualitative exercise to a representative sample, providing results from approval to report delivery in less than 20 working days

 

Access to data: With our technology partners our clients have unfettered, secure web access to data and state of the art analytics and reporting tools at needed and to create reports anytime, anywhere.

 

Strategic Insight: We believe in getting involved up front and partnering with our clients in the development of research strategy and plans to maximize the community’s usage. We work hard to define the type of information you need, how that information will be used, by whom, and what are the desired outcomes. We work in tandem with our clients to identify an annual roadmap of continuous intelligence gathering.